RecoverAIO deploys three specialized Claude Sonnet agents — Cart Recovery, Subscription Save, Win-Back — each reasoning independently, adapting to customer behavior, and explaining every decision. Not a timer. An agent.
"Two prior ignores at 10%. First-time customer with high cart value. Escalating offer to 15% with urgent subject line — customer shows intent, needs stronger signal to convert."
Each agent has its own system prompt, reasoning framework, and domain expertise. A subscription dunning agent is not a cart recovery agent. Specialization is in the code.
Evaluates every abandoned Shopify checkout. Reasons about cart value, item count, customer order history, time elapsed, and behavioral signals. Decides urgency, offer size, and whether to act.
Assesses dunning strategy for failed subscription charges. Knows the difference between a first failure and a fourth. Decides between card update requests, pause offers, discounts, and HITL escalation.
Scores lapsed customers by lifetime value, average order size, days inactive, and top product categories. Decides whether re-engagement is worth attempting and what offer will convert.
Every email event is stored as a CustomerBehaviorSignal. Before any agent makes a decision, it reads the customer's full history and adapts its approach. Prior ignores increase offers. Prior bounces suppress sends. Prior recoveries inform confidence.
This is the feedback loop that separates RecoverAIO from every rule-based tool in the category. Rules repeat the same action. Agents learn from outcomes and change.
When confidence falls below 70%, RecoverAIO doesn't guess. The action is escalated to your Queue with the agent's full reasoning for your review. You approve, modify, or dismiss it.
HITL escalation is a feature, not a fallback. It means the agents only act when they're sure — and hand off to you when they're not. No tool in this category has this.
"New customer, first order $89. Only 2 hours elapsed — insufficient signal history to act confidently. Manual review recommended."
"Lapsed 112 days, low LTV ($140). Win-back probability marginal. Agent unsure if offer spend is justified."